Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Methods & Delivery Times
We currently offer Standard Shipping to most destinations. Estimated delivery times are:
- Domestic: 3-5 business days
- International: 7-15 business days (varies by destination)
Delivery times are estimates and not guaranteed, as they depend on carrier schedules and customs processing for international orders.
Shipping Costs
Shipping fees are calculated at checkout based on:
- Product weight and dimensions
- Destination country
All shipping costs are clearly displayed before you complete your purchase.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your package through our carrier's website.
Shipping Restrictions
We currently ship to most countries worldwide. Some restrictions may apply to certain products based on local regulations. If we cannot ship to your location, you will be notified during checkout.
Customs & Import Fees
For international orders:
- Your order may be subject to import duties, taxes, or fees imposed by your country
- These charges are the responsibility of the recipient
- We cannot predict or control these fees
Shipping Issues
If you experience any problems with your shipment, please contact our support team at [email protected] with your order number and details of the issue.
Policy Changes
We reserve the right to modify this shipping policy at any time. Changes will be posted on this page.